TERMS & CONDITIONS + SMS MESSAGING TERMS
Chapter 0182 of the Military Order of the Purple Heart

Last updated: January 31, 2026

ACCEPTANCE OF THESE TERMS
By using this website or communicating with Chapter 0182 of the Military Order of the Purple Heart (“Chapter 0182,” “the Chapter,” “we,” “us”), including by text message, phone, email, website forms, or in person, you agree to these Terms & Conditions (“Terms”). If you do not agree, do not use this website or participate in our SMS messaging program.

WHO WE ARE AND WHAT WE DO
Chapter 0182 is a veteran service organization chapter. The Chapter may provide:

Chapter information, events, and membership communication

General guidance about veteran-related resources and processes

Administrative help with organizing information or next steps

Referrals to qualified accredited representatives or licensed attorneys when appropriate

Our assistance is intended to be informational and referral-based unless otherwise expressly stated in writing and lawfully permitted.

IMPORTANT DISCLAIMER: NO LEGAL ADVICE / NO LEGAL REPRESENTATION
The Chapter and its volunteers are not acting as your attorney unless expressly stated in writing and legally permitted. We do not provide legal advice.

No Chapter volunteer may represent you before the U.S. Department of Veterans Affairs (VA), a Board for Correction/Review of Military Records, or any other tribunal/agency unless that person is properly accredited/licensed to do so and is acting within the scope of that authority.

Using this website or receiving help from the Chapter does not create an attorney-client relationship.

“SERVICE CONSULTANTS” / “PURPLE HEART CONSULTANTS” (LIMITED ROLE)
Any assistance described on this website under “Service Consultants” or “Purple Heart Consultants” is limited to:

Providing general information and guidance

Helping you understand options and processes

Assisting with organizing documents and preparing you for referral

Referring you to an accredited representative or licensed attorney when needed

Unless explicitly stated in writing and properly authorized by law:

The Chapter does not represent individuals as an attorney would.

Volunteers do not represent individuals before the VA or military records boards.

Volunteers must adhere strictly to these limitations.

If a volunteer is a licensed attorney and provides legal services, those services are provided in that attorney’s individual capacity and not as Chapter legal representation unless expressly agreed in writing by the attorney and permitted by applicable rules.

SMS MESSAGING PROGRAM (A2P 10DLC) TERMS
5.1 Program description
If you opt in, the Chapter may send SMS/text messages related to:

Chapter updates and announcements

Event notices and reminders

Scheduling, confirmations, and follow-ups

Volunteer coordination

Member support communications related to Chapter activities

5.2 Consent / opt-in
You must provide consent to receive SMS messages. Consent may be given via:

Website sign-up/contact forms

Paper forms

Verbal consent (documented by the Chapter)

Other reasonable methods associated with Chapter services

Consent to receive messages is not a condition of receiving Chapter services.

5.3 Message frequency
Message frequency varies based on your interactions with the Chapter and may increase around events or active coordination.

5.4 Message and data rates
Message and data rates may apply depending on your carrier plan. Carriers are not liable for delayed or undelivered messages.

5.5 HELP
For help, reply HELP to any message or contact us:
Phone: (910) 620-9485
Email: [email protected]

5.6 OPT-OUT (STOP) AND OTHER WAYS TO REMOVE CONSENT
To stop receiving text messages, you can:

Reply STOP to any message, and/or

Call (910) 620-9485 and request removal, and/or

Email [email protected] with your name and phone number, and/or

Mail a written request to 44200 Sun Gold St, Indio, CA 92201, and/or

Make an in-person request at a Chapter meeting/event when feasible

We will process reasonable opt-out requests as quickly as practicable.

5.7 Delivery and availability
We do not guarantee that messages will be delivered without delays or failures. Delivery can be affected by carrier issues, device compatibility, network outages, or other factors outside our control.

PRIVACY AND DATA USE (WEBSITE + SMS)
6.1 What we collect
Depending on how you interact with us, we may collect:

Name, phone number, email address

Message content and communication history

Information you submit through forms related to Chapter support, membership, or events

Basic website technical data (e.g., IP address, device/browser type) for security and basic site performance

6.2 How we use information
We use information to:

Communicate with you about Chapter activities and support

Provide requested assistance and referrals

Maintain internal records needed to operate the Chapter

Improve the website and communications

6.3 Sharing of information
We do not sell your personal information.

We may share limited information only when necessary to operate the Chapter, such as with:

Messaging and phone service providers (to deliver SMS and comply with telecom rules)

Website hosting and technical providers (to operate the site)

Service providers assisting Chapter operations (only as needed)

We do not share personal information with third parties for their independent marketing.

6.4 Advertising / tracking
We do not use your personal information for targeted advertising. If we use basic analytics to understand website traffic and improve site performance, that information is used for operational purposes and not to target you with ads.

6.5 Sensitive information
Do not send sensitive personal data by SMS (for example: Social Security numbers). If sensitive documentation is required for a referral process, we will provide an appropriate method.

WEBSITE USE RULES
You agree not to misuse the website or communications systems, including:

Attempting unauthorized access to systems or accounts

Transmitting malware, spam, or harassment

Using the website for unlawful purposes

DISCLAIMER OF WARRANTIES
This website and the Chapter’s communications are provided “as is” without warranties of any kind. We do not guarantee accuracy, completeness, or uninterrupted availability.

LIMITATION OF LIABILITY
To the maximum extent permitted by law, the Chapter is not liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website or SMS program, including message delays, failures, or reliance on general informational guidance.

CHANGES TO THESE TERMS
We may update these Terms at any time. Updates will be posted on this page with an updated “Last updated” date. Your continued use of the website or participation in the SMS program after changes means you accept the updated Terms.

CONTACT INFORMATION
Chapter 0182 of the Military Order of the Purple Heart
Phone: (910) 620-9485
Email: [email protected]
Mailing address: 44200 Sun Gold St, Indio, CA 92201 a Title Here